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Cancellation Procedure + Returns Policy
 When purchasing goods or services from this website your contract is with EuroTalk.ie. All goods and services are sold in accordance with The Consumer Protection Act. This regulation essentially ensures that the consumer is given clear information about the goods and services the supplier is offering, is provided with an order confirmation via email and has a "cooling off" period of 7 working days - during which time the consumer may cancel the contract by notifying the supplier of their request to cancel either in writing or by email. Goods ordered specifically to meet a consumers requirements are exempt from these regulations. The consumer will also be responsible for the cost of returning any goods to us unless the goods prove to be faulty. EuroTalk.ie can arrange for the collcetion of goods at the customer's expense, alternatively the customer may choose to return the goods by their own means. EuroTalk.ie strongly recommend that if returning goods by their own means, that customers use an insured courier service as EuroTalk.ie will not be responsible for the goods until they have been checked and signed for. Furthermore, the consumer is under a duty to restore goods to us and to maintain them in the condition in which they were supplied by us. If goods are damaged or not saleable as new, EuroTalk.ie reserves the right to seek recompense.
 To cancel this contract, please notify us in writing or by email. A telephone call is not sufficient unless both you and EuroTalk.ie agree otherwise. You must take care of the goods whilst they are in your possession and ensure that you are able to package the relevant item(s) securely and make it available for collection by our chosen courier. Please also inform us of the reason for which the goods are no longer required.
EuroTalk.ie are particularly concerned with your complete satisfaction. Therefore in addition to these regulations, if within 14 days of purchase, the consumer wishes to return goods to us for reasons of incompatibility or they are not satisfied with the goods, subject to the previous exclusions regarding copyrighted goods and items ordered specifically to meet a customer's requirements, EuroTalk.ie will refund the consumer provided the goods are returned to us in an undamaged and saleable condition. |
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None |
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€0.00 |
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